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Contact Us

Send us a message!

We apologize, but we are currently experiencing unusually high call volume. Serving you is important to us. Please send us a support email at [email protected] and include as much information as possible, such as model number and reason for the inquiry.

If you are interested in ordering parts, we encourage you to order parts directly from our web site: Thank you again for all of your patience.

This form and the information you share will help us to respond to you quickly and efficiently, to make every aspect of your ride as smooth as possible.

Click Here to purchase a replacement part or to order a warranty part.

Click Here for assembly help.

Click Here for recall information.

If you still have questions, please fill out the fields below:


Each bicycle has a Recovery Code stamped into the frame. The Recovery Code (1) can be found on the bottom of the crank housing as shown.